17-19 August 2015, RACV Royal Pines Resort, Gold Coast
Creating Space and Time: How Digital Services Build Private Wealth Relationships
John Joyce
Senior Manager, Content & Digital Strategy
Perpetual
Speaker Bio
John Joyce is the Senior Manager, Content & Digital Strategy of Perpetual. He leads Perpetual’s digital marketing team, responsible for web, social and content marketing. Prior to joining Perpetual, John accumulated over 25 years experience in financial services marketing, as a copywriter, editor and marketing communications manager. For more than 12 years he ran his own communications and content marketing consultancy working with clients such as AMP, BT, Macquarie Bank, Liberty International Underwriters, The Actuaries Institute and ReMark Group. John has a BA in English and History (UNSW) and a Masters in Marketing Communication from Westminster University.
Presentation
High net worth individuals are chronically struggling for time and seeking advisers they can trust, sometimes across generations. In this joint presentation, Kylie Smith and John Joyce look at what HNW clients expect from their advisers and how digital technologies can strengthen that crucial personal customer relationship.